
iolo
Reviews and Complaints
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Verified Reviewer |Quick and excellent service
The technician quickly removed pop-ups that I was unable to delete. The pop-ups arose unexpectedly and were asking me to purchase additional virus protection I did not need.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Company provides excellent service in a timely matter. Excellent explainations and helpful advise.
Cleaned and backed up my computer prior to the installation of a new computer. Feel comfortable that everything was handled in a very professional manner.
User's recommendation: Great company with excellent knowledgable technicians.
Excellent service
My old computer was running very slow. I asked for a technician to optimize the computer's performance. The tech identified and explained the issue, what was done to optimize performance and made a recommendation that would extend the life of the computer.
User's recommendation: highly recommend iolo products and support services
Degree of knowledge and expertise displayed
The only thing the company could do better would be to make sure all their personnel are as knowledgeable and professional as Henry. He definitely knows what he is doing, able to describe it to the customer, and make sure the problem is completely resolved.
User's recommendation: Trust this company and it personnel to get the job done right.
Trying to resolve an ongoing issue
Same as page before with facebook changes. I guess a lot of people a angry at facebook/security. Your choice.
User's recommendation: They cost too much, check other companies to see what they offer first.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe problem was resolved in the face of advesarial conflicts with Microsoft purposely making it a difficult procedure.
Had issue of reinstalling my SMP program after reinstalling my W7 OS system and IT technician Emmanuel came through with flying colors. SMP now reinstalled and should be good to go from here. Thanks Iolo!
- Good internet security software
- None yet
Preferred solution: N/A
User's recommendation: Good service because in my case they backed their product so I would recommend Iolo internet security software.
Everyone was helpful and supportive. The price is reasonable and affordable.
I was receiving notification of malware, viruses and other problems with my phone. I received excellent help in cleaning up any problems and instruction on how to handle this in the future.
I am confident Iolo will be available if needed again at anytime for continued support and assistance. I am relieved there is no longer a threat.
User's recommendation: If you have a problem, don’t hesitate to ask for assistance. These folks are very knowledgeable and helpful.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHelp with downloads
I have been using IOLO for 5 years now. They are very knowledgeable, and the remote sessions are accurate.
- Are smart
- None yet
Preferred solution: Nothing
User's recommendation: Best Help Money I have spent.
Computer problems and new software installed
No one could do any better. Tech was the most helpful person I have had work on my computer and I give A +
User's recommendation: I Would recommend u
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |To have a problem with IOLO VPN reslolved.
Company could not have done anything better! Thanks!
The problem was quickly diagnosed and addressed and my IOLOVPN
was restored to service.
User's recommendation: I would highly recommend IOLO and its computer products and services.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Pedro Pedro Pedro!!!! The best tech help I've ever received Hands down!!!!!!!
Pedro went above and beyond my initial problem and gave me a computer on the next level!!
Will ask for him every time!! Ask for Pedro!!
User's recommendation: Ask for Pedro
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Have had Iolo Tech. for years now and don't believe there is a better company than theirs.
My computer was slowing down a lot. Not only that, my bank account was hacked and I have been issued multiple banking credit/debit cards.
Matter of fact, one new card is being shipped today, 15 Nov 24 and 2 wks ago I had rec'd another one. IOLO saved my day and for that I am so thankful and would refer them to anyone.
User's recommendation: People tell me their computer is hacked, I mention Iolo Technologies is the great fixer upper.
Nearly always got satisfaction from them
Nothing it was fixed. Why should I write a100 symbols when the short sentence suffices? Have a good day.
Tech service to remove malicious software
Personal information was compromised and used to attempt a scam.The scam was complex, involving at least 3 persons each believable until they asked for a sizable amount ot cash
User's recommendation: Be very careful to check qualifications before allowing access
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Have used for lots of years and I always get the help I need.
Computer so very slow couldn't get on gmail. freezing, and stalling. It had been going on for a few days and I could not fix it myself.
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