Activation/ Cancellation
24%- "Not sure if it was you trying to renew my account because there's a different phone number that was given so just making sure it's you"
- "Cancelar una aplicación"
- "Activation Error"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular iolo Phone Number | 1 (877) 857-9289 |
| Average Hold Time | 00:01:41 |
| Average Calls duration | 8 minutes |
| Most Popular iolo Email Address | support@mail.iolo.com |
| iolo Live Agent Availability | 43% of callers successfully reach a real person |
| Issue Resolution Rate | Low (19% reported full resolution) |
| Contact Method Distribution | 80% phone, 20% email |
| Common Reasons for Contact | Activation/ cancellation, product/ service, payments and charges |
Customer Escalation Team:
RealDefense LLC
1541 Ocean Avenue #200
Santa Monica CA 90401
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.